Effective Date: July 27, 2026

Welcome to Asean Green Warehouse. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and transparent manner.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Country
  • Job Title
  • Any information you submit through contact forms
  • Any information provided when requesting quotations, partnerships, consultations, or project inquiries

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP Address
  • Browser type and version
  • Device information
  • Operating System
  • Referring Website
  • Date and Time of Visit
  • Pages Visited
  • Time Spent on Pages
  • Clickstream Data
  • Cookies and similar technologies

This information helps us understand how visitors use our Website and improve user experience.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Provide requested information about our sustainability solutions and services
  • Communicate regarding projects or business opportunities
  • Improve our Website performance and user experience
  • Analyze visitor behavior and website traffic
  • Send newsletters or marketing communications (only where permitted)
  • Maintain website security
  • Detect fraud or misuse
  • Comply with applicable legal obligations

We only process personal information for legitimate business purposes or where required by law.

3. Cookies

Our Website uses cookies and similar technologies to:

  • Keep the Website functioning properly
  • Remember visitor preferences
  • Improve Website performance
  • Analyze traffic
  • Measure marketing effectiveness

You may disable cookies through your browser settings. However, some Website features may not function correctly after disabling cookies.

4. Analytics

We may use website analytics services such as Google Analytics or similar platforms to understand visitor behavior.

These services may collect:

  • IP Address
  • Device Information
  • Browser Information
  • Pages Viewed
  • Session Duration
  • Geographic Region (Approximate)

This information is used only for analytical purposes and to improve our Website.

5. Contact Forms

When you complete a contact form, we collect the information you provide to:

  • Respond to your enquiry
  • Prepare proposals
  • Discuss potential projects
  • Provide customer support

We never sell your personal information.

6. Marketing Communications

If you subscribe to newsletters or marketing communications, we may send information about:

  • Company updates
  • Sustainability initiatives
  • Industry insights
  • New services
  • Events
  • Business announcements

You may unsubscribe at any time using the unsubscribe link contained in our emails.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Trusted technology service providers
  • Website hosting providers
  • Cloud infrastructure providers
  • Analytics providers
  • Email communication providers
  • Legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Misuse
  • Loss
  • Destruction

Although we strive to protect your information, no internet transmission or electronic storage system is completely secure.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Once information is no longer required, it will be securely deleted or anonymized.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Withdraw consent
  • Object to certain processing activities
  • Request a copy of your personal information

To exercise these rights, please contact us using the contact information below.

11. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

12. Children’s Privacy

Our Website is intended for business users and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the applicable age of consent.

13. International Data Transfers

Depending on the location of our service providers, your information may be processed outside your country of residence.

Where applicable, we implement appropriate safeguards to protect your information during international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal changes
  • Regulatory updates
  • New technologies
  • Changes in our services

Any revisions will be published on this page with an updated Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact details provided on the Asean Green Warehouse website.

Consent

By accessing or using the Asean Green Warehouse Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.